Refund & Cancellation Policy

Draft for review before publication

This draft intentionally does not invent refund periods or percentages. Decide the policy for each paid service and have it reviewed before accepting payments.

This policy is intended to explain how cancellation and refund requests for IntuEdukar’s paid training, workshops, mentoring, assessments, or corporate engagements will be handled. The specific terms provided at purchase or in a written proposal should clearly state the service, fee, start date, cancellation window, and any applicable refund or rescheduling conditions.

How to request cancellation or a refund

Send your request to [Insert official contact email] with your name, registered email or phone, program or service name, payment reference, and reason for the request.

Review and processing

We will acknowledge your request and communicate the decision and any applicable next steps. Approved refunds, where applicable, should be processed to the original payment method where reasonably possible and within the timeframe communicated to the customer.

Rescheduling and service changes

Where a session or service needs to be rescheduled or changed, we will communicate the available options. Any specific rescheduling terms should be shared before payment.

Consumer rights

Nothing in this policy is intended to exclude rights that cannot lawfully be excluded under applicable consumer-protection law.

Before launch

Confirm the refund windows, treatment of partially delivered services, cancellations by IntuEdukar, corporate engagements, payment-gateway fees, and processing timelines. Obtain legal review before publishing.

Last updated: 13 October 2026